ICT40115 Certificate IV in Information Technology

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Course Details

CAMPUS: Melbourne

DURATION: 36 Weeks

Tuition Fees: See Statement of Fees

Entry Requirements

  • 18 years of age or above
  • Sufficient Language, Literacy and Numeracy Skills through successful completion of the College's LLN test 


This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technologies and to support small to medium enterprises (SMEs) that require broader rather than more specialised ICT support.


Persons working at this level apply a wide range of knowledge and skills in basic networking, ICT support, database development, programming and web development support; working safely and ethically in a sustainable work environment.

Career Opportunities

Possible job titles relevant to this qualification include:

  • computer technician
  • customer support
  • customer support professional
  • information systems operator
  • PC support
  • systems administrator
  • systems support
  • technical support
  • user support technician
  • network operations technician.


After completing ICT40115 Certificate IV in Information Technology, students may continue their studies by enrolling in ICT50115 Diploma of Information Technology. 

Mode of Study and Assessment Methods

Mode of study includes classroom based training sessions based on theory classes and practical sessions involving small groups and individual activities. Assessment methods include written test, observation, research and project.

Recognition of Prior Learning (RPL) and Credit Transfer

A learner may be able to apply for RPL if they have gained competency from work, other programs, courses, life experience or training provided at work that is relevant to the course. The College recognises the AQF qualifications and statements of attainment issued by other registered training organisations.

Course Contents/ Units of Competency


BSBWHS304  Participate effectively in WHS communication and consultation processes

BSBSUS401   Implement and monitor environmentally sustainable work practices

ICTICT202     Work and communicate effectively in an ICT environment

ICTICT401     Determine and confirm client business requirements

ICTICT418     Contribute to copyright, ethics and privacy in an ICT environment


ICTWEB421   Ensure website content meets technical protocols and standards

ICTWEB420   Write content for web pages

ICTWEB419   Develop guidelines for uploading information to a website

ICTWEB406   Create website testing procedures

ICTWEB404   Maintain website performance

ICTICT415      Provide one-to-one instruction

ICTICT408      Create technical documentation

ICTSAD401    Develop and present feasibility reports

ICTICT403      Apply software development methodologies

ICTTEN410     Locate, diagnose and rectify faults

ICTPRG405    Automate processes

ICTICT505      Determine acceptable developers for projects

ICTDBS501     Monitor and improve knowledge management system

BSBWOR301 Organise personal work priorities and development

ICTSAS304     Provide basic system administration



Intake Dates: Weekly

Victorian Government Funding

You can check if you are eligible for the Victorian government funding under the Skills First program from the following link: Victorian Government Funding